Answers to common questions below. If you still need help, reach out directly — we read every message.
Frequently Asked Questions
The stopwatch position didn't end up where I placed it in the exported video. Why?
Make sure you finish recording before moving the stopwatch. The export tracks the position and scale you set at the time of recording. If the stopwatch looked correct in the camera view during recording, re-exporting the video should fix any display issues. Try tapping the export button again from the playback screen.
Can I record in the background while using another app?
Yes. HyperChrono supports background recording — the camera continues recording when the app is backgrounded. The stopwatch continues running. Be aware that iOS may suspend background apps under extreme memory pressure; check your device's available storage before long sessions.
Which video quality should I use for Instagram and TikTok?
1080p is the recommended setting for social media. It produces smaller files than 4K while maintaining excellent quality, and Instagram/TikTok both compress uploads — 1080p hits the sweet spot. Use 4K only if you plan to archive or repost on platforms that preserve full resolution.
How do I reset the stopwatch between recordings?
The stopwatch resets automatically when you start a new recording session from the home screen. Tap 'Create New HyperChrono' to begin a fresh recording with the timer reset to 00:00.
The export is taking a long time. Is that normal?
Export time depends on video length and quality setting. A 4K video will take longer to composite and export than a 720p clip of the same length. You can use other apps while the export runs — you'll be notified when it's complete and saved to your Photos.
Can I use the front camera?
Yes. Tap the flip camera button in the recording interface to switch between the front and rear cameras at any time.
I accidentally recorded without the stopwatch running. Can I add it in post?
No — HyperChrono composites the stopwatch into the recording as it happens. The timer data is tracked live and cannot be applied to footage recorded outside the app. Start a new recording with the stopwatch running from the beginning.
The app says it needs camera permission but I already allowed it. What do I do?
Go to iOS Settings → Privacy & Security → Camera → HyperChrono, and make sure it's set to 'Allow'. If the toggle is already on, try toggling it off and back on, then relaunch the app.
Still need help?
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